Firms › Bank of Ireland (UK) Plc ›
Bank of Ireland (UK) Plc
Financial Ombudsman decision DRN-2473846 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Feb 01deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr F complains that sun loungers he bought using his credit card with Bank of Ireland (UK) Plc (BOI) were not as described and he wants a refund.Card dispute or chargeback
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2473846.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.