Leeds Building Society

Financial Ombudsman decision DRN-2416776 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Tue May 25deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Mortgage administration

In the Ombudsman’s words

failed to alert him to its mortgage products that would have allowed him to move from its standard variable rate (“SVR”) on his Buy to Let mortgageInterest and rates

Mr L complains that Leeds Building Society failed to alert him to its mortgage productsMortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2416776.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.