Revolut Limited

Financial Ombudsman decision DRN-2390208 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Tue Jan 12deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Funds blocked or frozen

In the Ombudsman’s words

Mr M complains that Revolut Limited (Revolut) blocked his account, without telling him why it had done so or when it would be re-opened.Funds blocked or frozen

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2390208.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.