Barclays Bank UK PLC

Financial Ombudsman decision DRN-2337219 Upheld

Upheldoutcome, as published by the Ombudsman

£100redress stated in the decision

Mon Apr 19deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Interest and rates

In the Ombudsman’s words

This resulted in some over limit fees being applied to his account too.Charges and fees

Barclaycard contacted Mr T in 2018 to advise that it had charged him too much interest during the period 2014 and 2017 because it had applied the incorrect interest rate.Interest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2337219.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.