Elderbridge Limited
Financial Ombudsman decision DRN-2329928 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Jan 18deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr M complains that Elderbridge Limited didn’t give him enough notice that the base rate it uses as a reference point for the interest rate on his loan was changing.Interest and rates
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2329928.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.