Gain Credit LLC

Financial Ombudsman decision DRN-2303514 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Nov 29deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Charges and fees

In the Ombudsman’s words

Mr W has complained that Gain Credit LLC (trading as Drafty) gave him unaffordable loans.Irresponsible lending

Remove all the unpaid interest, fees and charges from the account from 29 November 2018Charges and fees

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2303514.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.