Lloyds Bank PLC

Financial Ombudsman decision DRN-2235510 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

£960redress stated in the decision

Thu Dec 31deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Charges and fees

In the Ombudsman’s words

I have no power to interfere in the commercial decisions Lloyds makes. In this case, Lloyds was not prepared to assume the risk of lending to Mr UIrresponsible lending

reimburse the cost of the valuation fee (£960) and the EPC (£150)Charges and fees

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2235510.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.