Leeds Building Society

Financial Ombudsman decision DRN-2207961 Not upheld

Not upheldoutcome, as published by the Ombudsman

£50redress stated in the decision

Wed Dec 09deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Service failure

In the Ombudsman’s words

Leeds BS reviewed Mr P’s application and rejected itAccount closed or refused

incorrect advice given by Leeds BS that they would accept postal ordersService failure

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2207961.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.