Nationwide Building Society

Financial Ombudsman decision DRN-2111411 Upheld

Upheldoutcome, as published by the Ombudsman

£150redress stated in the decision

Tue Sep 22deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Credit file reporting

In the Ombudsman’s words

Mr C complains about how Nationwide Building Society dealt with the closing of his accountAccount closed or refused

adverse information it incorrectly reported to the Credit Reference AgenciesCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2111411.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.