PDL Finance Limited
Financial Ombudsman decision DRN-2087069 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Sep 22deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Product mis-sold
In the Ombudsman’s words
Miss S says that she complained to PDL Finance Limited trading as Mr Lender and accepted an offer it made to put things right. But Miss S says it didn’t amend her credit file to reflect that it had written off some of her loan balance.Credit file reporting
Miss S accepted this offer in relation to her mis-selling complaint.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2087069.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.