Barclays Bank UK PLC

Financial Ombudsman decision DRN-2060146 Upheld

Upheldoutcome, as published by the Ombudsman

£100redress stated in the decision

Mon Sep 21deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

Miss C then found out she’d been charged a late payment fee and an overlimit fee.Charges and fees

Barclays should remove the note on Miss C’s credit file showing she’d gone over her limitCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2060146.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.