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Evergreen Finance London Limited
Financial Ombudsman decision DRN-2046641 Partly upheld
Partly upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Sep 04deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Treatment in financial difficulty
In the Ombudsman’s words
Miss M has complained that Evergreen Finance London Ltd (trading as Moneyboat) lent to her irresponsibly.Irresponsible lending
She has also complained that the lender did not treated her fairly in relation to the repayment of her outstanding loan.Treatment in financial difficulty
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2046641.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.