Nationwide Building Society

Financial Ombudsman decision DRN-1990834 Not upheld

Not upheldoutcome, as published by the Ombudsman

£200redress stated in the decision

Mon Feb 01deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Card dispute or chargeback, Complaint handling

In the Ombudsman’s words

Mr O complains that Nationwide Building Society made an error which left him unable to use his credit card.Card dispute or chargeback

In respect of the other issues raised by Mr O, he has failed to provide any plausible information to support his allegations.Complaint handling

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-1990834.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.