Nationwide Building Society

Financial Ombudsman decision DRN-1990359 Upheld

Upheldoutcome, as published by the Ombudsman

£175redress stated in the decision

Wed Aug 05deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Credit file reporting

In the Ombudsman’s words

Miss C complains that Clydesdale Bank Plc (Clydesdale) closed her account without giving her notice or good reason to do so.Account closed or refused

She also thought any adverse entries ought to be removed from Miss C’s credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-1990359.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.