Barclays Bank Plc
Financial Ombudsman decision DRN-1958531 Upheld
Upheldoutcome, as published by the Ombudsman
£1,000redress stated in the decision
Thu Apr 29deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Support for vulnerable customers
In the Ombudsman’s words
Remove late payment and default markers at credit reference agencies in respect of Ms G’s debt.Credit file reporting
She said that over the years, she had given Barclaycard a lot of information about her health problems and financial difficulties.Support for vulnerable customers
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-1958531.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.