Revolut Limited

Financial Ombudsman decision DRN-1930208 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Wed Jan 01deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Funds blocked or frozen, Service failure

In the Ombudsman’s words

Mr T complains Revolut Ltd restricted he’s account unreasonably numerous timesFunds blocked or frozen

He is also unhappy with the overall level of service he has received from Revolut Ltd.Service failure

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-1930208.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.