Barclays Bank UK PLC

Financial Ombudsman decision DRN-1791743 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Feb 15deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Product mis-sold

In the Ombudsman’s words

Mr W complains that Barclays Bank UK PLC (Barclays) should return the fees he paid for a packaged bank accountCharges and fees

Barclays has accepted it mis-sold the original Additions Plus account in 2006Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-1791743.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.