LeasePlan UK Limited

Financial Ombudsman decision DRN-1726791 Not upheld

Not upheldoutcome, as published by the Ombudsman

£214redress stated in the decision

—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees

In the Ombudsman’s words

Mr S is complaining about charges being sought from him by LeasePlan UK Limited (“LeasePlan”) following his return of a car that had previously been on hire to him.Charges and fees

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-1726791.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.