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RBS Collective Investment Funds Limited
Financial Ombudsman decision DRN-1699952 Not upheld
Not upheldoutcome, as published by the Ombudsman
£600redress stated in the decision
Fri Jul 24deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Funds blocked or frozen, Bereavement and power of attorney
In the Ombudsman’s words
RBS placed a block on his accountFunds blocked or frozen
Mr M's partner passed awayBereavement and power of attorney
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-1699952.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.