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Advanced Payment Solutions Limited
Financial Ombudsman decision DRN-1692807 Upheld
Upheldoutcome, as published by the Ombudsman
£75redress stated in the decision
Fri Jun 19deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Data and privacy
In the Ombudsman’s words
Mr C complains that Advanced Payment Solutions Limited (trading as CashPlus) didn’t notify him when an annual fee on the account was due.Charges and fees
Mr C brought his complaint to our Service... regarding the SARData and privacy
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-1692807.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.