Barclays Bank UK PLC

Financial Ombudsman decision DRN-1672424 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Tue May 05deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Unauthorised transaction, Credit file reporting

In the Ombudsman’s words

Mr G complains that Barclays Bank UK Plc (Trading as Barclaycard) are holding him liable for transactions that he says he didn’t make or otherwise authorise.Unauthorised transaction

The decision Barclays later took to close Mr G’s account and to register a default is in line with both the terms and conditions of the account and their obligations to report accurate information to the credit reference agencies.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-1672424.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.