Lloyds Bank PLC

Financial Ombudsman decision DRN-1671835 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Nov 16deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Product mis-sold

In the Ombudsman’s words

And it agreed to refund all the fees he paid, plus interest, in an attempt to put things right.Charges and fees

Mr B has complained that Lloyds Bank PLC (“Lloyds”) mis-sold him a Select account in February 1997.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-1671835.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.