Clydesdale Bank Plc
Financial Ombudsman decision DRN-1581952 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Nov 13deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Treatment in financial difficulty, Credit file reporting
In the Ombudsman’s words
Mr A had a credit card account with Virgin Money. In September 2018 he started to experience financial difficulties.Treatment in financial difficulty
He was also informed that if the account was in arrears after 150 days a default notice would be issued and if it went 180 days in arrears it would be passed to a third party.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-1581952.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.