Pollok Credit Union Limited

Financial Ombudsman decision DRN-1486045 Not upheld

Not upheldoutcome, as published by the Ombudsman

£28redress stated in the decision

Sat Jul 11deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Interest and rates

In the Ombudsman’s words

Mr F complains that Pollok Credit Union Limited took an annual charge from his account that he didn't agree toCharges and fees

and didn't pay him interest on his account.Interest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-1486045.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.