Nationwide Building Society

Financial Ombudsman decision DRN-1383673 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Sun Jun 14deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Interest and rates

In the Ombudsman’s words

and then without good reason closed his Flex Direct, deposit and credit card accounts with them.Account closed or refused

Mr G complains that Nationwide Building Society (Nationwide) have unfairly charged interest on his credit cardInterest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-1383673.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.