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TRANSUNION INTERNATIONAL UK LIMITED

Financial Ombudsman decision DRN-1298276 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Data and privacy

In the Ombudsman’s words

Mr B contacted TransUnion International UK Limited (“TransUnion”) to get a copy of his free statutory credit report.Credit file reporting

Mr B became very upset while speaking to the TransUnion representative as he was concerned that his credit report was potentially lost and could have been accessed by a third party.Data and privacy

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-1298276.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.