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J.D. WILLIAMS & COMPANY LIMITED
Financial Ombudsman decision DRN9947129 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Jan 04deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Support for vulnerable customers
In the Ombudsman’s words
record a default on her credit historyCredit file reporting
Mrs M has complained that she was suffering from mental health problems during all of this timeSupport for vulnerable customers
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9947129.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.