Robinson Way Limited

Financial Ombudsman decision DRN9927902 Upheld

Upheldoutcome, as published by the Ombudsman

£250redress stated in the decision

Fri Jul 20deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Service failure

In the Ombudsman’s words

Mr U complains about a county court judgment that Robinson Way Limited has recorded on his credit file.Credit file reporting

Robinson Way’s error and its delay in arranging for the judgment to be set aside have caused distress and inconvenience to Mr U.Service failure

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9927902.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.