Bank of Ireland (UK) Plc

Financial Ombudsman decision DRN9885231 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Sun Sep 22deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Credit file reporting

In the Ombudsman’s words

Mr G complains that Bank of Ireland (UK) Plc, who is the provider of loans offered by AA Financial Services Limited, treated him unfairly when he applied for a loan.Interest and rates

She also didn’t think it was unfair that AA had said it wouldn’t remove the trace of its credit search from his credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9885231.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.