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TSB Bank plc
Financial Ombudsman decision DRN9873823 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Apr 09deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Interest and rates
In the Ombudsman’s words
Mr G complains TSB Bank plc lent to him irresponsibly when it loaned him money in 2013 and again in 2015.Irresponsible lending
He complains the interest rates were high and this is why repayments weren’t affordableInterest and rates
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9873823.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.