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National Westminster Bank Plc
Financial Ombudsman decision DRN9848650 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Jun 22deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
APP scam refund refused, Irresponsible lending
In the Ombudsman’s words
Mr B complains National Westminster Bank Plc did not do enough to stop him being defrauded by third partiesAPP scam refund refused
He also complains about mistakes National Westminster Bank Plc has made in relation to a loan.Irresponsible lending
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9848650.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.