Ferratum UK Ltd.
Financial Ombudsman decision DRN9828788 Upheld
Upheldoutcome, as published by the Ombudsman
£316redress stated in the decision
Thu Dec 21deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Credit file reporting
In the Ombudsman’s words
Ms D complains that Ferratum UK Ltd gave her an unaffordable payday loan.Irresponsible lending
Remove any adverse information relating to these loans from Ms D’s credit file.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9828788.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.