Lloyds Bank PLC

Financial Ombudsman decision DRN9787564 Not upheld

Not upheldoutcome, as published by the Ombudsman

£594redress stated in the decision

Wed Jul 15deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Data and privacy

In the Ombudsman’s words

Mrs D complains Lloyds Bank plc gave her financial problems by allowing her too large an overdraft.Irresponsible lending

Mrs D also complains about the amount of overseas calls she receives and that a data subject access request (DSAR) hasn’t been done.Data and privacy

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9787564.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.