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Tesco Personal Finance Limited

Financial Ombudsman decision DRN9708144 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Product mis-sold

In the Ombudsman’s words

promotional 0% interest rate for 3 months for balance and money transfers, which ran out on the 18 August 2017Interest and rates

They feel the cards were mis-sold resulting in them incurring interest charges which they would like refunding.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9708144.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.