MYJAR Limited

Financial Ombudsman decision DRN9693445 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Sun Aug 25deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

MYJAR needed to take reasonable steps to ensure that it didn’t lend irresponsibly.Irresponsible lending

remove any negative payment information about Loans 1 to 3 from Mrs M’s credit file, and in relation to Loan 4 delete reference to it completely.Credit file reporting

Rules cited

FCA CONC (Consumer Credit sourcebook)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9693445.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.