Platform Home Loans Ltd

Financial Ombudsman decision DRN9630446 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Jul 20deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Product mis-sold

In the Ombudsman’s words

Ms and Mrs S thought the decision of Platform to lend to them hadn’t been responsible.Irresponsible lending

Ms and Mrs S complain that Platform Home Loans Ltd mis-sold them a mortgage.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9630446.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.