Apfin Ltd
Financial Ombudsman decision DRN9618176 Upheld
Upheldoutcome, as published by the Ombudsman
£1,000redress stated in the decision
Mon Jul 03deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Credit file reporting
In the Ombudsman’s words
Apfin should have done more to check that Mr C could sustainably repay its loans from his third loan onwards.Irresponsible lending
remove any adverse information about these loans from Mr C’s credit file.Credit file reporting
Rules cited
FCA CONC (Consumer Credit sourcebook)
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9618176.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.