HSBC Bank plc

Financial Ombudsman decision DRN9585993 Not upheld

Not upheldoutcome, as published by the Ombudsman

£3,000redress stated in the decision

Mon May 11deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Product mis-sold

In the Ombudsman’s words

Mr R thinks the lending was irresponsibleIrresponsible lending

Mr R thinks there were too many terms & conditions to be able to be read and discuss at the time of the saleProduct mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9585993.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.