Firms › Blue Finance Management Limited ›
Blue Finance Management Limited
Financial Ombudsman decision DRN9575807 Upheld
Upheldoutcome, as published by the Ombudsman
£400redress stated in the decision
Wed Mar 02deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Product mis-sold, Complaint handling
In the Ombudsman’s words
Ms B complains that Blue Finance Management Limited mis-sold her a debt management planProduct mis-sold
Blue Finance then explained that it had sent a cheque, which was cancelled. But our adjudicator then had to chase Blue Finance for payment.Complaint handling
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9575807.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.