Greenlight Credit Ltd

Financial Ombudsman decision DRN9575670 Upheld

Upheldoutcome, as published by the Ombudsman

£20redress stated in the decision

Mon Sep 21deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Treatment in financial difficulty

In the Ombudsman’s words

Mr B says that it was irresponsible for the company to provide him with the loans as he could not afford to pay them back.Irresponsible lending

Greenlight Credit did enough to help Mr B when he was in financial difficulties.Treatment in financial difficulty

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9575670.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.