Casheuronet UK LLC
Financial Ombudsman decision DRN9565120 Upheld
Upheldoutcome, as published by the Ombudsman
£50redress stated in the decision
Mon Oct 19deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Complaint handling
In the Ombudsman’s words
Mrs B complains that Casheuronet UK LLC (trading as Quick Quid) lent her money that she could not afford to repay.Irresponsible lending
I think that Quick Quid’s delays in handling Mrs B’s complaint would have caused her some upset.Complaint handling
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9565120.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.