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Capital Cash Limited

Financial Ombudsman decision DRN9522983 Upheld

Upheldoutcome, as published by the Ombudsman
—no sum stated
Sat May 11deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr B complains that Capital Cash Limited (CCL) was irresponsible in that it lent to him and he was ‘trapped in a debt spiral’ such that he had to continue borrowing.Irresponsible lending
So all entries about Loans 6 to 26 should be removed from Mr B’s credit file if those entries were made in the first place.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9522983.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.