Casheuronet UK LLC
Financial Ombudsman decision DRN9454054 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
Sat Sep 29deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Credit file reporting
In the Ombudsman’s words
Ms L complains that CashEuroNet UK LLC, trading as QuickQuid and as Pounds to Pocket, (“CEN”) approved her loan applications without making the correct checks. She complains that this was irresponsible of CEN.Irresponsible lending
Our adjudicator looked at Ms L’s complaint and thought that CEN should refund her the interest and charges, plus 8% interest and amend her credit file in relation to the loans from the top-up of Loan 2 and Loans 3 to 7 which included the FlexCredit account.Credit file reporting
Rules cited
FCA CONC (Consumer Credit sourcebook)
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9454054.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.