Ikano Bank AB (publ)

Financial Ombudsman decision DRN9391572 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Sun Jan 05deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Product mis-sold

In the Ombudsman’s words

Remove any data about these loans from Mr M’s credit record.Credit file reporting

Mr M has complained Ikano Bank AB (publ), is holding him liable for two loans he didn’t apply for in 2017.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9391572.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.