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Bradford & Bingley Limited
Financial Ombudsman decision DRN9346484 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr and Mrs B complain about a £3,000 ‘Home Improvement Loan’ (‘HIL’) taken out with Bradford & Bingley Plc in 1989. Mr and Mrs B say they were led to believe the HIL was arranged on a capital repayment basis, when it was actually set up on interest only.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9346484.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.