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Elevate Credit International Limited

Financial Ombudsman decision DRN9321968 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Miss T complains that Elevate Credit International Limited, trading as Sunny, gave her loans that she couldn’t afford to repay.Irresponsible lending

Sunny has agreed to arrange to remove the two loans affected by the late payments from Miss T’s credit file so that there would be no adverse history on her file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9321968.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.