Casheuronet UK LLC
Financial Ombudsman decision DRN9311466 Not upheld
Not upheldoutcome, as published by the Ombudsman
£1,000redress stated in the decision
Thu Mar 14deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Support for vulnerable customers
In the Ombudsman’s words
Mr C has complained about a payday loan (and top-ups) Casheuronet UK LLC (trading as “Quick Quid”) provided to him in September 2018.Irresponsible lending
Mrs C has said that Quick Quid shouldn’t have provided this loan and the additional top-ups to Mr C because it knew that he was suffering from a mental health illness.Support for vulnerable customers
Rules cited
FCA CONC (Consumer Credit sourcebook)
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9311466.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.