WDFC UK Limited

Financial Ombudsman decision DRN9308760 Upheld

Upheldoutcome, as published by the Ombudsman

£251redress stated in the decision

Fri Jul 17deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Payment delayed or failed

In the Ombudsman’s words

Mr H complains that WDFC UK Limited (“Wonga”) loaned to him irresponsiblyIrresponsible lending

delayed settling with him following the FCA’s involvementPayment delayed or failed

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9308760.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.