Lloyds Bank PLC

Financial Ombudsman decision DRN9285970 Upheld

Upheldoutcome, as published by the Ombudsman

£100,000redress stated in the decision

—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Product mis-sold

In the Ombudsman’s words

D, a limited company - complains about a fixed rate loan taken out with Lloyds Bank PLC. In particular D says it was not properly informed about potential break costs if it repaid the loan early.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9285970.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.