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Virgin Money plc

Financial Ombudsman decision DRN9271251 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Aug 29deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

declined his application for a credit card and refused to explain the reason whyIrresponsible lending
concerned to understand whether there was incorrect information registered against himCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9271251.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.